Northern Irishman Ian begun working in IT providing managed IT services in 2003. From hardware break fix to on-site and remote support Ian has seen it all within the industry. Ian takes pride in his troubleshooting, knowledge of technology and great customer service skills. Backing it all up with a range of certifications Ian is a valuable member of the team. Northern Irishman Ian begun working in IT providing managed IT services in 2003. From hardware break fix to on-site and remote support Ian has seen it all within the industry. Ian takes pride in his troubleshooting, knowledge of technology and great customer service skills. Backing it all up with a range of certifications Ian is a valuable member of the team. 